Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

£100 cashback

Rebecca1524
Visitor

‎14-12-2022 10:46 AM

Hi. I have order myself a Samsung Galaxy, it was advertised with £100 Cashback with any plan. How do I go about claiming my Cashback please? 

Thanks 

Rebecca 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎14-12-2022 12:11 PM

Hi @Rebecca1524 

You need to claim here:

https://2021.samsungpromotions.claims/20_days_of_christmas/en-GB

Thanks 

 

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
philo53
Visitor

‎21-12-2022 02:14 PM

Hi

I took out an additional phone with EE yesterday with the offer of £100 cashback.  Today I have had a call to say they made a mistake and I am not entitled to the cashback on the plan I took out. I thought it was for the handset irrespective of the plan, as your message suggests. Basically they want me to go back and sign a new contract at £3/month more than I signed up to or I won't get the £100 cashback.  Out of interest were you advised it was plan specific?  I know I wasn't and EE have admitted it was their mistake. Surely my contract still stands??

0 Helpful
crabsathome
Visitor

‎20-01-2023 05:04 PM

Go to Samsung website & follow the procedure, it takes less than 2 minutes.  

0 Helpful