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£100 cashback

Rebecca1524
Visitor

‎14-12-2022 10:46 AM

Hi. I have order myself a Samsung Galaxy, it was advertised with £100 Cashback with any plan. How do I go about claiming my Cashback please? 

Thanks 

Rebecca 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎14-12-2022 12:11 PM

Hi @Rebecca1524 

You need to claim here:

https://2021.samsungpromotions.claims/20_days_of_christmas/en-GB

Thanks 

 

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
philo53
Visitor

‎21-12-2022 02:14 PM

Hi

I took out an additional phone with EE yesterday with the offer of £100 cashback.  Today I have had a call to say they made a mistake and I am not entitled to the cashback on the plan I took out. I thought it was for the handset irrespective of the plan, as your message suggests. Basically they want me to go back and sign a new contract at £3/month more than I signed up to or I won't get the £100 cashback.  Out of interest were you advised it was plan specific?  I know I wasn't and EE have admitted it was their mistake. Surely my contract still stands??

0 Helpful
crabsathome
Visitor

‎20-01-2023 05:04 PM

Go to Samsung website & follow the procedure, it takes less than 2 minutes.  

0 Helpful