If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an upgrade order on the 29th Sept (last Friday) for the Samsung S23 5G 256GB Lavender and was told it will be despatched within 7 days. I haven't received any text from DPD yet and just wondering if Saturday is counted in the 7 days which me...
i ordered a phone last night but don’t have an account to track the delivery & how do i go by paying the bill if i don’t have an account to go with that phone? and is delivery actually 20 days?
Hi ,I placed an order for a new phone for my dsughter with current sim and data plan as had a sim only deal .My daughters phone screen hot smashed by her 2 year old so cant now see her screen properly. Since placing I got an email to say new phone ...
I would like to order the new Sim with applying the student discount code which was generated by Student Beans, but it always shows that the code is invalid. I already contacted Student Beans for this issue but they said their code works and they sug...
I was going to be a new customer for EE.I completed the online order, security questions and made an initial payment direct from my back account. All went well up to the final page (that would have my order number and confirm action) , which was just...
Hi,please how do I return and get a refund for my order?can anyone take me through the process?
Hi!Does anyone know the estimate dispatch time on the iPhone 15, black, 125GB please?No rush- would just like to know!Thanks
If I order an upgrade and select the pick up from store, will I be able to pick it up in a few hours if it's on stock or will they have to deliver one to the store anyway?
What is going on?!?! It's a new phone launch day, and their phone lines are saying everyone is in a company meeting! Can't upgrade online as no tariff options available! This is an absolute joke!!! Does anyone have any info on what is going on! Are E...
I can pay for anytime upgrade but when selecting a pixel pro 8 to upgrade to it says no available plans.
