For up-to-date information and comments, search the EE Community or start a new topic. |
03-09-2018 12:31 PM
Ordered a phone and non delivery. Tracking number 15500959089448. DPD says it being returned to consignor. Does anyone have a DPD number that I can call to be answered by a human
03-09-2018 12:39 PM
If they have attempted to deliver then they will send it back to EE DPD won't hold onto it.
DPD website will have all their contact numbers
03-09-2018 02:17 PM
Hi @Fishthemod,
Thanks for visiting the EE Community.
Have DPD attempted to deliver your phone at any point?
James
03-09-2018 03:19 PM
03-09-2018 03:30 PM
Are you in a block of flats? Did he contact correct door?
03-09-2018 03:34 PM
Hi @Fishthemod,
Please get in touch with customer services so we can check we have your correct address on the system.
Thanks
James
23-11-2020 03:29 PM
EE are refusing to return my phone. They have effectively stolen it. A few days ago I spent £7-00 to ensure next day delivery. The warranty will soon have expired at this rate.
Is there anyone I can contact or phone to get an answer? I'm certainly not going to waste money writing again. Can someone suggest anything please? Thanks AP
23-11-2020 03:36 PM
Hi @Argonautprayer,
Welcome to the EE Community. 🙂
Please can you give us a little more information about your situation?
Did you miss a delivery?
Thanks
James