by Bernie64
New Member

Upgrade order problem

 
3 REPLIES 3
by Grand Master
Grand Master

Re: Upgrade order problem

@Bernie64  Can you give more information please. 

by
EE Community Support Team

Re: Upgrade order problem

Hi @Bernie64,

 

Welcome to the EE Community.

 

What problems are you having with your order?

 

Thanks

 

James

 

by
EE Community Support Team

Re: Upgrade order problem

Hi @Bernie64,

 

Welcome to the EE Community.

 

It sounds like your phone number hasn't transferred to your new phone and SIM yet. This can take 24-48 hours when you upgrade with a third party store.

 

When did you upgrade?

 

Thanks

 

James

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