wifi&Mobiledata

[Joxd1]

for what ever reason my iPhone 14 will not use mobile data or Wifi. it says its on and connected but won't show, I've restarted the phone 3 times, disconnected reconnect, I'm not sure if its the ESim, tbf I can't really go without my phone as I need it for work. the only thing I can do is call and FaceTime? cannot use any apps which is frustrating as I need to use whatsapp.

Any suggestions 

[Katie_B]

Does your phone connect OK to other WiFi networks? @Shaunagh32. 

Katie 🙂

[Shaunagh32]

 

 

No it’s doing it with all Wi-Fi networks 

[Mod edit: Image rejected due to it containing personal information.]

[Katie_B]

Hi @Shaunagh32. 

When you have a moment please check your community inbox. 

Katie