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not receiving OTP

kb00008
Investigator
Investigator

‎06-08-2024 09:34 AM

My phone is no longer receiving messages with OTP from websites like PayPal etc. I have restarted my phone, reinserted my SIM card. I have been travelling but still have a UK phone number but for some reason it has suddenly stopped working.

0 Helpful
10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star
In response to kb00008

‎11-08-2024 11:02 PM

You may find it under Mobile Networks > Network Operators.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP