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mobile billing

tayjo99
Visitor

‎05-12-2024 04:26 PM

I was charged for my most recent mobile bill and noticed an additional charge on my account. I’m currently in the states visiting family so I tried contacting EE through the app but every time I’ve started a conversation it says there is no one available and then ends my conversations. I’ve started 4 different threads trying to talk to someone about my bill but I’m getting nowhere. Does anyone know of any other way I can contact EE? Calling would require extra charges and I’m trying to avoid that. 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎05-12-2024 04:48 PM

What's this additional charge say it's for?

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP