Strange Call Claiming To Be EE - Is this genuine?

[srose8]

Two calls from 07973100601 the last when answered sounded to be in a call centre and claimed to be the EE loyalty team.

Can it be confirmed this is indeed EE calling (a handful of old posts suggest it may have been used in the past)?

Is there a list of mobile numbers from which EE call available?

If I am sent a PIN as part of the call from 150 would this suggest it is genuine? Immediately the call I also received an SMS from 249 asking how likely I would be to recommend EE.

All just seems a bit strange to receive such a call from a mobile number.

[srose8]

Can I confirm a number is a genuine number from which EE call? Posting the number directly gets my post marked as spam.

[Profile closed · Accepted solution]

@srose8 a call from 07973100601 is genuine & also a text from 249 is also genuine 🙂

[Katie_B]

Hi @srose8. 

Yes of course, if you send me a private message I will be able to pick this up and take a look. 

Katie

[Charlotte214]

I had the same call. Is it legit please?

[Katie_B]

Hi @Charlotte214. 

07973100601 is a genuine number. 

Katie

[Hound69]

Why does EE call you tom a mobile phone number? Also if genuine... they would leave a note on the EE account? To say they tried to call? 

[Katie_B]

Hello @Hound69. 

Our customer care team will be able to confirm if EE have tried contacting you.

What number have you received a call from?

I'd love to see if I can help. 

Katie

[Hound69]

07973100601.....

[Shmall]

Please can you also verify if calls from  07751556040  and  07821382779  are from EE also?

Random numbers calling are suspicious to me if they aren't directly stated on the EE contact list