mobile billing

[tayjo99]

I was charged for my most recent mobile bill and noticed an additional charge on my account. I’m currently in the states visiting family so I tried contacting EE through the app but every time I’ve started a conversation it says there is no one available and then ends my conversations. I’ve started 4 different threads trying to talk to someone about my bill but I’m getting nowhere. Does anyone know of any other way I can contact EE? Calling would require extra charges and I’m trying to avoid that. 

[XRaySpeX]

What's this additional charge say it's for?

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.