02-07-2026 09:02 PM - last edited on 03-07-2026 08:00 AM by Leanne_T
Text messages
00 12/05/2026 - 17:38
Text messages
00 12/05/2026 - 17:40
EE charged me for 4 (four) messages to that number, even though I only sent 2 (two) messages. Therefore, it's not about the amount, but about the mismanagement of their work, I demand a refund of the money charged in excess.
[mod edit: removed personal information from the community]
02-07-2026 09:21 PM
The SMS standard allows for upto 160 characters in a single text message. Modern smartphones allow messages of much longer to be written and sent as one.
Those messages will be broken up by your phone and submitted to the network as individual chunks of 160characters, reassembled by the destination phone into a single message.
That each of your messages has been charged twice, suggests there were between 161 & 320 characters in said messages.