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international call to canada

Yolanda0123
Visitor

‎20-07-2024 01:02 PM - last edited on ‎20-07-2024 01:34 PM by EE Community Moderator

I have a plan can make the international call for 500 mins, while i found that i cannot call to Canada.

My account number is ****. Please help to advise

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎20-07-2024 03:10 PM

Hello @Yolanda0123 ,

Welcome to the community,

Are you making sure that you are using the correct international code for Canada before the number you are dialling?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

‎20-07-2024 05:50 PM

What happens when you try making the international call?

Do you have any issues with calls to other numbers?