22-05-2024 09:59 AM
How can I access live chat or get to speak to a human?
I'm trying to reset my voicemail pin and I've tried 150 and clicking the link but can't get any options for the solution I need.
22-05-2024 10:19 AM
Hi @indexometer
Try texting VM OFF to 150 and that will deactivate the service.
You can access chat via the EE app.
Thanks
22-05-2024 02:46 PM
Thanks but the app doesn't have live chat and the calling or messaging options in the app all lead back to Aimee which doesn't help.
I need to hear the latest voicemail left for me. I listened to a message a few minutes before, no problem, then the next time I try I'm asked for a pin which I don't know.
22-05-2024 03:04 PM
Is 2201 the correctcorrect voicemail number ? (Galaxy S7 mobile).
Calling 222 says it's out of service.
22-05-2024 05:12 PM
Hi @indexometer
Our Voicemail help page says, to contact your voicemail:
Hope this helps
Chris
22-05-2024 08:33 PM
I've read all that online already thanks. Doesn't help me.
23-05-2024 07:58 AM
Hi @indexometer
Have you tried texting VM OFF to 150 and then VM ON to 150, to see if this helps you get access to the voicemail?
Leanne 🙂