good morning

Sewery
Visitor

good morning, I have a problem, I've been buying ee packages for a month, but none of them work, and the money is being debited from the account, can you help?


 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Sewery  You’ll have to call customer services about this.  They’ll need to check that you are actually paying on to your account . 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

What packages are you buying, and in what way are they not working?