cell service

[george230]

does anyone know why my phone on ee (oppo a54 5G) has suddenly lost cell service

[Chris_B]

@george230  Have you checked EE network checker and clicked the check status tab ?   Is anyone else on EE with you and has no network?  Can you try your sim in a different device?      Have you dropped the device and possibly breaking internal connections?   

There could be one of many reasons.  

EE NETWORK CHECK HERE    ( click the check status tab ) 

[george230]

others in my household use ee fine and i cant today but i could yesterday

im confused?

[bristolian]

If other EE users in your same location are not having problems, try a 2-way SIM-swap...

Put a working SIM in a non-working phone - what result?

Put a non-working SIM in a working phone - what result?

This will ID whether the problem is SIM/account, or phone related.