Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Phone data usage

I run an animal charity and forward the number to my own phone so I don't have to carry 2 phones around with me. I see on the charity EE account that all calls have my own number on it. Does the EE account get charged every time I answer the forwarde...

Mulit-message

So i would like to know why EE Thinks it is ok to charge for multi-messages as picture messages, when that clearly isnt the case? Ive just called EE and they have no reason it just is?

Voicemail 10 digit number

I've lost my voicemail 10 digit number to set my voicemail up - how do I find this??

Why can't I switch my caller waiting on

When I try to turn call waiting on it says couldn't save call waiting why is this?

Who called me.

Received a missed call from this number, 03452962834.a quick google search doesn’t reveal anything. I have not called it back in case it is scammers.Does anybody know who it is.

Why am I being charged for a WiFi enabled WhatsApp call?

I called an Australian landline using Wifi enabled WhatsApp,I now find that in being charged for this call by EE.why is this?

Can sene text but cant recieve

I've just upgraded to the s21 5g. Love the phone. How ever I can't recive texts, i can send but not receive. Who ever sends to me they seem to just say failed there end. If I restart my phone it works. Buy after a few hours or the next morning, its a...

Call histroy

How do I access all my call logs ?

Resolved! Roaming in Japan

I would like to use my PAYG phone in Japan next month for call and data roaming.How can I start??Are there anything I must do beforehahd? Regards

can't call EE from abroad

Hello! I'm trying desperately to call EE customer service to get help reverting the cancellation of my contract, and I can't call, it hangs up right away! I tried switching off the automatic network selection and choose different ones, but nothing se...