26-03-2021 09:34 AM
I would like to use my PAYG phone in Japan next month for call and data roaming.
How can I start??
Are there anything I must do beforehahd?
Regards
Solved! See the answer below or view the solution in context.
26-03-2021 09:48 AM
Hi @mhikihara
EE PAYG phones are auto-enabled for roaming.
Your UK bundles, add-ons and allowances will not apply outside the EU, and whilst receiving texts is free, all other activity will be chargeable.
The roaming costs page gives you all the details here
26-03-2021 09:41 AM
See here for roaming expenses:
https://ee.co.uk/help/help-new/roaming-costs/countries/japan#
It would be cheaper to get a Japanese SIM card, assuming you have a phone that can use eSIM, have a look at TruPhone - it's data only, but that shouldn't be an issue
Or a local SIM options, see: https://www.youtube.com/watch?v=I70BYQbAfrQ
26-03-2021 09:48 AM
Hi @mhikihara
EE PAYG phones are auto-enabled for roaming.
Your UK bundles, add-ons and allowances will not apply outside the EU, and whilst receiving texts is free, all other activity will be chargeable.
The roaming costs page gives you all the details here
26-03-2021 10:25 AM
Thank you.
The link you provided is really helpful.
Regards,
26-03-2021 10:33 AM
Morning @mhikihara
Welcome to the community 🙂
Glad you got the help you needed, if you have any further questions please let us know.
Leanne 🙂