Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Phone bill

My Phone bill is going out tommorow.. i Asked EE to deffer it untill the 30th of Novemberbut they said they cannot do as its been allready gone out. I do have the money for the bill but if i pay it i would be left potless untill the 30th of november....

Pietro95 by Visitor
  • 305 Views
  • 1 replies
  • 0 Helpful

Resolved! Unable to upgrade

I requested a pac number but have changed my mind, I now can't upgrade? Any suggestions why as I was due an upgrade approximately 70 days ago 

Noodle831 by Investigator
  • 385 Views
  • 2 replies
  • 6 Helpful

Re: mast down oswestry

You think that is bad?  We have had no service in our village since 14th September and getting any update or money off EE is like getting blood out of a stone.  Unless you contact them they will not refund you and if they do it is only 50% because "i...

TT62 by Visitor
  • 300 Views
  • 1 replies
  • 2 Helpful

Phone

Hi, I’m not receiving phone calls and need to receive to log in to my bank account. I don’t receive any calls 

Calling out - line cuts off??

I have reached my max data usage but my plan is for unlimited phone calls and texts - I have turned off WIFI and bluetooth but phone call is still cutting off after about 7 seconds.  Why can I not make any calls out?? 

jax56 by Explorer
  • 544 Views
  • 1 replies
  • 1 Helpful

Roaming not working in Austraila

Triggered roaming for Austraila and New Zealand- the  add on is active - we are able to see the networks but are unable to connect. Phones have been turned off and on again - everything re jig and suggestion has been tried - Only way to contact EE is...

David173 by Investigator
  • 829 Views
  • 14 replies
  • 8 Helpful

Resolved! Help required

Hi peeps Am new here so admins please feel free to move to correct location. Anyways here goes had 2 lines in dual sim wanted to use pixel 6 pro which has 1 physical sim and 1 esim attempted to load esim was working after reload of phone had to setup...

sajeel by Contributor
  • 419 Views
  • 5 replies
  • 1 Helpful

Blacklist Phone Request

Hi,I had a Samsung Galaxy S20 5G that was taken in a shopping centre yesterday. The phone was bought from Amazon, unlocked, brand new, I have proof of purchase.EE have blocked the SIM yesterday and replaced the SIM today, (I have a SIM only contract)...