Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! How do I speak to EE CS without an EE number?

I left EE two weeks ago and asked for PAC numbers for my phone and my sons who was on my account and also now left. They said they text us the PAC numbers. I received mine but he hasn’t. When I call EE my number is no longer recognised as an EE one s...

Resolved! How do I change from plan to sim only

Hello, I have paid my contract and are now due an upgrade. Can I change from my current plan to sim only contract as I now own my phone? How do I do this? Thank you

Resolved! Using a UK mobile in Spain

Do I need to use the Spanish country code if I call a Spanish phone number using a UK mobile while in Spain?

International Calling

Hi I have a Pay Monthly contract and I was very disappointed with EE, as whilst I was in Antigua neither my wife or I (Both on same EE account) could make any local calls, which was extremely frustrating.Whilst in Antingua I texted Roaming to 150, an...

Can't turn on International Roaming whilst abroad

I'm currently abroad and unable to connect to a local network.I believe my international Roaming is not turned on, but I can't find anyway to do it. I can't text ROAM to 150 because obviously I'm not connected to a network.Help topics all seem to say...

Roaming Plus isn't working in Mexico

Hi I am currently working abroad working on cruise ships currently I am in Ensenada Mexico and my roaming isn't working I have my phone setup currently and does work in US (San Diego) Fine. Can anyone help with this please from EE I pay over £100 so ...

Trying to get signal I’m germany

I’m trying to get signal and use my data in Germany but nothing is working I am currently on pay-as-you-go I have data and log in one ee still can find a way one there and yeah have reststarted my phone still nothing and have try doing it manually

Re: Cant outgoing calls

I have zero signal, absolutely nothing works, cannot get any information from EE, only that they are aware of a problem at this site.. it has been 2 weeks now and nothing!!!

Roaming

STOP ROAMING PASS 150

Voicemail identification issue

Hi, I recently changed from pay monthly to sim only and when someone tries to leave a message it states , "The person you are calling is unidentifiable". I have checked the voicemail number and this appears to be correct. I just wondered if it could ...