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Discussion about Mobile services, like roaming, calls, messaging etc

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Order a replacement sim card

I lost my phone and would like to order a replacement sim card. I phoned EE and was sent a link on how to order but the link doesn't exist. Can someone please help 

gracey by • Visitor
  • 353 Views
  • 1 replies
  • 1 Helpful

Offline in Australia

We are in Oz. Her account suspended "unusual activity" so no phone,  login or app. Phone lines are closed (10.5 hours time difference) and signal is very poor/patchy. Is there an email I can use or do I have hang about here for a few hours?

Gerrond by • Visitor
  • 233 Views
  • 1 replies
  • 0 Helpful

Roaming Abroad NZ

I have added Roaming Abroad and had the confirmation text but am unable to load and use the web and apps when not on WiFi? Any ideas why? Roaming on etc in settings. 

Hi

The mobile doesn’t work at home xxxxxxxxxx. But another phones work fine at home. [Mod edit: Please do not post phone numbers on the public board. Thanks!]

111

Unable to dial 111 it will automatically end call. Yet when I called couple of days ago it worked fine . I need to contact 111 for my kids and can't. This needs sorting ASAP  Many thanks 

Samlam by • Explorer
  • 518 Views
  • 6 replies
  • 3 Helpful

EU

Im in the eu, namely Portugal but cannot make a call or send messages. Tried going through my settings but nothing helps. EE account settings don't help either and cannot request advice from customer services.... what do I do 

Roaming

Hello, I am on a monthly subscription pack with EE. I am about to travel abroad (out of the UK and EU) and it is crucial for me to continue receiving calls and text messages on my mobile number.I want to verify if roaming is activated on my mobile bu...

ines_D by • Visitor
  • 545 Views
  • 1 replies
  • 3 Helpful
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