Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Re: Roam Abroad Pass in USA

I have spoken with EE customer service and they have confirmed that while in the USA with a Roaming Pass the following applies:data allowance the same as in the EE UK contractcalls and texts to the UK the same as per contract, hence if unlimited here...

Resolved! EU Roaming

Hi, Im with a phone plan that has the EU roaming addon for £2.29 per day listed as active, but im not sure what this does and why I have it? I live in the UK so why do I need EU roaming? Thanks

Hearing my voice messages

Hi, I just switched from BT to EE.  All good except:  with BT, I would call 1571 to hear my voice messages.  Now I get "This number is not available from this network."  I know I have a voice message.  How can I listen to it?  Thanks

Resolved! Re: Not receiving calls or texts

I am receiving texts but all incoming calls all go straight to EE voicemail, have tried phoning techies but they have no answer at all, it's dire. A complete disaster.

100 texts to use abroad

I was sold 100 texts to use in Thailand by EE but now I'm here I'm unable to connect to a network my sim does not allow it so I'm unable to send or receive texts.

Roam in EU purchased but no data?

Hello!  Just landed in Germany with plenty of data on my pay as you go pack and £10 ready to go.  Texted ROAMEU7D and got the "great news" that I have access to my EE allowances, but sadly no luck.  No data to access my ee account or anything else.  ...

Roaming

The instructions are to text "Roaming" to 150 to determine if Roaming is turned on or what else to do. But for me this does not work, no reply to the text, nothing happens. And the online help is no use, it doesn't understand the question and just re...

Crithwood by Established Contributor
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