Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming

How do I stop roaming charges

Resolved! Re: Going to Dubai

How do I roam my phone in Dubai?

Resolved! How to cancel my voicemail?

Not receiving verification

Hi I am not receiving verification code like Bank app registration duty time registration and this is a big problem for me even when I call 150 on pressing 1 to contact customer service even I not receiving message from 150

EU Roaming

How do I check to see if EU data roaming is set up for another account I pay for?

Resolved! My SIM is not working and I live abroad. It’s been 2 days now.

Good Evening, I have an EE contract, which I have had since February 2022. I’ve had no issues until 2 days ago when my SIM went off. I need my phone for work, so this is somewhat inconvenient. I don’t understand why, suddenly my phone states, I have ...

Resolved! Using my phone in US

Hi All,Currently I have a EE Essentials 125GB plan and am looking at using the phone in America. Ideally I'd just like the phone to use it's current minutes / texts and data over here from the current plan I'm got. I get there would be a cost to thi...

Resolved! I need roaming plan activated

Hi there, I am in Bangladesh right now and I would like to activate my roaming network. My number is **************. my email address is *************** can you please activate my roaming as soon as possible [Mod edit: Please do not share personal ...

Text Messages from Gov.UK Government Gateway are not delivered

When I'm trying to login to UK Government Gateway, the passcode they are sending is not delivered. However, when i tried to login from abroad the passcode was delivered (same phone and same number). Therefore, there is a problem with EE's network set...

Resolved! NUMBERS STARTING WITH 0345

Hello EE Staff,Could you kindly tell me if I can call 0345 numbers without any extra charges like Access Charge & Service Charge?Look forward to hearing from you.Thank you.Kind regardsjdlcfj..