Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming in Germany and prague

I have a 20 pound pack and I was told to buy a top up voucher from the EE sales rep for travel in Germany& Prague but my data is not working 

Hrh40 by Visitor
  • 745 Views
  • 2 replies
  • 1 Helpful

Using my iPhone in the USA

My brother is in the USA and didn’t text ROAMING to 150 before he went.  Is there any way he can use his EE iPhone in the USA whilst he is there? It seems he can use WhatsApp, but the other functions on his phone don’t seem to be working. TIA to anyo...

TattyP by Visitor
  • 750 Views
  • 1 replies
  • 1 Helpful

Roaming Abroad Pass

We will be travelling to Spain in a few weeks time and I will add the roaming abroad pass. Please could someone confirm if when I have texted 150 with roaming and the pass is activated what happens if I make a call from Spain to a UK number? Will I b...

Two factor authentication Abroad

I am trying use 2 factor authentication to log onto something but I cannot receive texts or calls abroad. How do I fix this. When I try to call helpline abroad the call fails to go through

Resolved! Using phone in Caribbean

Does anyone know…… if I buy the Roam Abroad Pass for a recurring monthly fee, to enable use of my UK package, can I use this in the Caribbean Islands e.g.  Grenada, St Lucia, etc….    Thanks Tracey 

Hejj

Hi I'm need active may pictures on message,if I'm sending is not send is not activ on de network how to du 

Error code o

Hi i need help my phone  keeps saying error code o When trying to text message  can anyone help  

Bex822 by Visitor
  • 352 Views
  • 2 replies
  • 0 Helpful

No calls

I am currently on holiday in Mexico we arrived Sunday and I have not received no phone calls or messages I am a self employed hairdresser and worried that I am loosing business. I have text my daughter and watts ap my son but nothing else any suggest...

Hairtogo by Visitor
  • 311 Views
  • 2 replies
  • 2 Helpful

Resolved! Suddenly charged for photo texts?

Edit to clarify: this is on an Android phone to an android phone through the standard messaging text app. Between Dec 2023 and March 2024 I was texting a friend with pictures and emojis, because after the first picture it didn't add a cost to my bill...