Mobile Services

Resolved! Re: WIFI calling not working

My Wifi calling is not working - It is a BT router and is operating normally. All I get is a message telling me to connect tp a network, I AM connected always when home.- I restarted the phone, that seems to have sorted it (for now)

Re: Missed call alerts

Hi, I am having the exact same problem as above with my Samsung S22 Any ideas how to solve? Thanks

Business Caller ID not working

Hi,I received a text message to say that Business Caller ID is now active but it doesn’t appear to be working for me, calls that are in Hiya’s database don’t show a caller ID. I have an iPhone 15 latest iOS version. “Hi from EE. We've added our free ...

Resolved! SPENDCAP UNBAR

i have tried to enter a competition but told that i have a 3rd party bar when i have txt UNBAR or SPENDCAP to 150 it says i have no 3rd party bar?? but still wont let me enter a competition can anyone help me please? thanks

Roaming pass query

HelloNew to the forums so bear with me please.I have four sim contracts for myself and my family. They are all pay monthly contracts which have EU roaming.My son is travelling to Mexico next month for ten days. I was told in an online chat today with...

Not receiving SMS from Firebase

As the title says I cannot receive any SMS messages from Firebase to allow me to log into certain apps.I have recently upgraded from an iPhone 12 Pro to an iPhone 15 Pro, and previously had no issues, but since upgrading I cannot receive these specif...

How can I contact EE if live chat doesn’t work and I have no service abroad?

I am currently abroad and I didn’t activate roaming before I left. The online chat option does not work in the app, I can’t call EE as I have no service while abroad, how can I get in contact with customer service to activate my roaming?

Resolved! Using phone in Cyprus

can I pay a weekly fee to use phone whilst in Cyprus

Just arrived in Brussels - no service.

**bleep** is going on? I have just arrived in Brussels but I have no roaming service or data. I was last here with the same phone and account two years ago - everything worked fine. I am on the hotel Wi-Fi now. I cannot get help from EE as I can’t c...

Resolved! Charges abroad

Hi, So for me to use my minutes, texts and data abroad it costs £2.47 per day. I will be abroad for 5 nights but will only be using my data on a few of the days. Am I charged for every day abroad even if I don’t use my minutes texts or data or is it...