Mobile Services

Resolved! Charges

Hi. Can anyone let me know if there is a standing charge to go on my data when using from abroad (Europe) please?? I can see the messages from EE with daily Tx and call charges but would like to use my data for just one day and not sure if there is ...

What are the EE Call Charges to all pre-fix numbers

I almost called a premium rate 09 number todayDoes anyone have an EE specific list of ALL the pre-fix numbers and the rate per Minute charges that are associated with calling those numbers, such as; 0845, 0871, 09 etc.Thanks in advance!J

No network in USA

Hello all.just landed in USA, 2 phones on iPhone 15, me contracts, unlimited everything and mobile roaming abroad yet can’t use my handset, only available on wifi and can’t call EE to sort this out. so mad at the moment as EE promised everything woul...

Roaming in Europe

Hi, I’m currently in Berlin and my roaming isn’t working. This also happened to me last week when I went to Amsterdam. I’m using iPhone turned on Data roaming on cap limit off. Restarted my phone and all the troubleshooting done. I have 2.47£ roam in...

Connect in France

I have a roaming pass and have used a SIM for my UK phone in the EU before. Now, I am in France and can't connect to the local network. I can't contact 150 as phone/text doesn't work, and EE has no other way to be contacted. Please give me advice and...

Does EE cyber security provide a VPN when abroad?

I am currently in Canada for a couple of weeks and when I joined the hotel’s secure network a VPN appeared in the settings that keeps turning itself back on every time I connect to Wi-Fi, and there appears to be no way to delete it. I am not aware th...

Resolved! How much will it cost me to use my EE data in Greece, Croatia and Montenegro?

Abroad

I’m currently in turkey , it won’t allow me to txt 150 for roaming and I have no service only when I connect to wifi please help

Re: Call divert

@cbr1100chrisDid the call divert work to get around the roaming charges of one provider to another provider with "roam like home"? @EssexBoyEE Thank you for your help with this.So my situation is that EE does not have "Roam Like Home" to India but Le...

Re: How do I access online chat

Hello , ca someone from your company help me with my phone please? I try to call you and to contact you from two weeks and nothing happens I can not receive phone from a landline number, I need this urgently please.

Mobile Services

Forum Posts