Roaming in Greece

[momar1]

I have roaming as part of my plan where there's a flat daily fare to use my sim abroad. I've adjusted the spendcap aswell.

However I can't connect to any of the local networks (manually or automatically). I have roaming set up on the settings so it should connect. 

When I click on the only available network (NOVA) I'm taken to an EE troubleshooting page which I can not get past. Any help much appreciated. 

[bristolian · Accepted solution]

What settings is it that you've got roaming setup? There is no phone setting to enable roaming, only to allow "data roaming" which is giving the device permission to use mobile data whilst already roaming.

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

On PAYG, this is auto-enabled once your phone is used in the UK first.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.