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brand new 5g mobile hub and I'm struggling with power
Hi all, sorry for what is probably a stupid question. I have a new hub today and followed the steps up to plugging in the USB from my laptop to the hub. The Green power light is on and solid green when plugged in and the lights on top are flashing gr...
You're unable to add another product to your account at this time.
I have EE broadband and EE SIM PayMonthly, I want one more SIM, so in EE app I can see EE one which gives 20£ discount per month and contract will be monthly but when I tried to buy I see this.Is there any sense putting restrictions online but allowi...
Broadband noose
Why does my broadband box sound like paper rustling?
Unable to text phone - I am deaf
trying to textphone. SMS keeps saying failed. I am deaf.Can you advise what I can do?
EE Free AI
I noticed one of the telecom operators in UK is offering a year of AI-free service. Is there any plan in the works for EE customers to enjoy AI-free service for a year?
problem with payment application
Hello, I have a problem paying my overdue bill. Unfortunately, I can't do it through the app and when I call there is a problem with the card.
Google One Premium AI
I’m interested in full works, is Google One Premium AI worth, which AI model do you use?
Resolved! VAT receipt for Personal Accounts
Why do EE not show the VAT breakdown on their personal accounts? I charge some of my bills to my business and need a VAT receipt to do that. Why is EE exempt from showing their VAT details on their bills.... I wish I could do the same?
Resolved! Broadband Speed, small city vs large city
Hi, I wonder why London has only 67 Mbps while other small cities have over 900 Mbps on the same plan.
Can’t make calls or receive calls on digital voice
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
Latest from our Blog
EE Learn Live
This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...
Passkeys for your EE ID
This month we’re helping you get super secure with the launch of passkey. Set up passkey from the EE app (or the Profile section on ee.co.uk) and you’ll be able to use it to log in, instead of remembe...
Introducing the new Samsung Galaxy lineup - Powered by Galaxy AI
Introducing Samsung’s all new Galaxy S25 series, including the Galaxy S25, Galaxy S25+ and Galaxy S25 Ultra. The Samsung Galaxy S25 Series’ features the new One UI 7 interface, helping to simplify the...
New locations for 5G standalone
We’re bringing our 5G standalone network to 16 new locations before the end of the year with more locations to follow. That means EE’s most advanced mobile network will be live in more than 30 major...
