Will my phone accept UK calls while I am in Singapore?

[Jacqueline4]

I am in Singapore for a couple of weeks. I am UK based, paying monthly, sim only. I need to take a phone call from a nurse in the UK regarding eye surgery when I get home. I am so confused about whether my phone works here or not for calls from the UK. Can someone please help me out? 

[Chris_B]

@Jacqueline4  You need to make sure that roaming is enabled on your account so you have a signal on the device.   Just text ROAMING to 150 to do this.  It’ll not cost you anything to have this enabled now..  you’ll have no issues with receiving calls. 

[Leanne_T]

Hi @Jacqueline4

Thanks for coming here. 

If you have a pay monthly account and currently abroad, could you check your roaming status by logging into your My EE account online go to Menu > Account Settings > Parental and Data Controls > Enable Roaming and also Call abroad, do they show as ticked? 

Leanne.