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Wifi Calling has stopped working, tried rebooting everything HELP!!!

theguitarman
Investigator
Investigator

Wifi Calling has stopped working, tried rebooting everything but to no avail.

I work from home so getting very frustrated as need to make calls, no mobile signal where I live hence always use Wifi calling

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @theguitarman 

Please give our Customer Service team a call on 150, where a guide can investigate the issue you're facing, as well as reset your WIFI calling connection on your account. 

Ali 

View solution in original post

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

Are you still able to use other internet-based functions on your phone, whilst connected to WiFi?

Yes everything else seems to work ok.  Text messages have suddenly started to work ?!?!?!?

Northerner
EE Community Star
EE Community Star

Hi @theguitarman 

What device. 

Have you tried restarting your device.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Yes done the whole restart everything, hub mobiles, reset settings to no avail.

Text not long starting working and now without warning calls have started working, just hoping it was a system blip somewhere ?!?!?   Thanks for the question

Ali_A
EE Community Support Team

Hi @theguitarman 

Please give our Customer Service team a call on 150, where a guide can investigate the issue you're facing, as well as reset your WIFI calling connection on your account. 

Ali