WiFi Calling - Cant call help please

[obbard]

We rely on Wifi Calling, there is no signal in our area for any mobiles unless we go for a mile hike!

over last few days WiFi calling is not working, ie cant call in or out messages etc. i have reset the phone and network setting to no avail reset router etc just in case, all other apps including messenger and whatsapp calling work fine.

Help please as I need for people to contact me via my usual number

[Northerner]

Hi @obbard 

What device do you have? 

Are you on PAYG or pay monthly contract?

Thanks 

[obbard]

iphone13 Mini PAYG

[Northerner]

Hi @obbard 

Can you restart your device. 

I've just checked my work Apple EE mobile and WiFi calling wasn't working but it was on my Android phone. It seems to have come back now. 

Thanks 

[obbard]

restarted the device and reset fibre as well, still no WiFi calling 😞

[Northerner]

Hi @obbard 

Try turning the service off on your iPhone and back on.

Thanks 

[obbard]

yes tried that no difference, been out in the car so i can pick up voicemails! all other wifi and services working across all devices.

[obbard · Accepted solution]

ok so getting myself bsck into 4g signsal mst have triggered something as now working

[Leanne_T]

Thanks for letting us know this is working again for you @obbard

Leanne 🙂