cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why some people can’t call my number?

Debbiethain
Investigator
Investigator

Hi my name is Debbie and I wondered if anyone has a problem with some people not being able to call their ee mobile phone number. There’s a number of my friends who call my number and get voicemail every time. But other friends get through fine. Does anyone have any idea why this might happen? They are not withholding their numbers and I have my settings so that anyone can call me. I need a bit of help guys. 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Debbiethain,

Have you checked your blocked list in your phone settings in case the contacts have been added in error?

James

bristolian
EE Community Star
EE Community Star

That behaviour is consistent with individual callers having been blocked.

chistery
EE Community Star
EE Community Star

Get them to withhold their number and see if it works.