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Why do some of my texts go as RCS and others as SMS

Peaksy
Visitor

‎03-03-2025 05:40 PM

Why do some of my texts go as RCS and others as SMS

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎03-03-2025 06:13 PM

Hi @Peaksy 

Becase those numbers are not on RCS.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Leanne_T
EE Community Support Team
In response to Northerner

‎04-03-2025 08:29 AM

Hi there @Peaksy 

Thanks for coming to the community 🙂

You can find information for using RCS messaging in our RCS messaging help page 🙂

Leanne.

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