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Why can't I buy a package for 30 pounds?

Nicolas_GT
Investigator
Investigator
 
15 REPLIES 15

Screenshot_2023-02-07-08-48-05-01_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

Screenshot_2023-02-07-08-48-37-75_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

Screenshot_2023-02-07-08-48-05-01_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

I already have 30 pounds in my account. A 100 GB package also costs £30. I can't buy this package

Leanne_T
EE Community Support Team

Hi @Nicolas_GT 

If this is not working for you, please call us on 150 and the team will be happy to help. 

Leanne.

Have you tried texting PACK30 to 150?

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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