Why can't I buy a package for 30 pounds?
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05-02-2023 11:09 PM
Solved! See the answer below or view the solution in context.
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07-02-2023 07:50 AM
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07-02-2023 07:50 AM
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07-02-2023 07:52 AM
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07-02-2023 07:59 AM
I already have 30 pounds in my account. A 100 GB package also costs £30. I can't buy this package
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07-02-2023 09:06 AM
Hi @Nicolas_GT
If this is not working for you, please call us on 150 and the team will be happy to help.
Leanne.
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07-02-2023 11:25 AM
Have you tried texting PACK30 to 150?
What does texting AL to 150 from it fully report verbatim (it is free)?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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