Community Activity

Wheres my free Xbox GamePass?

Ive had an EE account for years with a single Sim only package. In October I moved two other mobile numbers across to EE and signed up for their new Fibre package. As part of that, I was supposed to get Xbox Gamepass. I was initially told that once t...

IanMac72 by Visitor
  • 1016 Views
  • 5 replies
  • 2 Helpful

Apple TV 3 month free subscription

HiI have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription.  The link goes through to the apple tv website but it states that my subscription could not be found.  I have double and triple checked ...

Chris647 by Explorer
  • 284 Views
  • 5 replies
  • 3 Helpful

Re: Service not working abroad

Hello @Greenone1.  Thanks for coming here.  Are you pay as you go or pay monthly? What country are you currently in? When you arrived did you receive a welcome text? Katie

Katie_B by EE Community Support Team
  • 4 Views
  • 0 replies
  • 0 Helpful

New Sim

I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer  

Jade1975 by Investigator
  • 97 Views
  • 5 replies
  • 1 Helpful

Red nose donation

When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?

GoMacKay by Investigator
  • 49 Views
  • 4 replies
  • 1 Helpful

Draytek Modem

HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...

cm-mojo by Investigator
  • 136 Views
  • 12 replies
  • 0 Helpful

SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by Investigator
  • 69 Views
  • 11 replies
  • 0 Helpful

Switching from sky to EE

I’ve switched from sky to EE and EE agreed to pay the early termination charge. I’ve sent over the letter confirming the early termination fee plus my final bill from as a PDF which shows the charges. EE have come back and said this is not the correc...

Ejp3662 by Explorer
  • 61 Views
  • 3 replies
  • 0 Helpful

Sim only upgrade

I currently have a sim only, I am in month 16 of a 24 month contract and I pay £33 a month at the minute, I am able to upgrade for free right now, I have seen the same sim only deal I am on now for £24 a month for 12 months then £48, 24 month contrac...

as1994 by Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful