Want roaming

Gorrgurefet12
Investigator
Investigator

How can i activate the roaming services 

18 REPLIES 18

i didnt activate  my roaming before leaving the UK

yes have seen @XRaySpeX  replied and try doing it but it didnt work

@Gorrgurefet12 , Have you checked  via the My EE App or via the website by clicking on settings, see if you can enable roaming, call abroad and premium calls? If that does not work, unfortunately, you will have to ring, which you can do for free using Skype as @XRaySpeX has written, he wrote the number there too.

You replied as I was writing, you will have to give EE a call, as we are unable to do this for you, there is no account access here, sorry.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

how can i locate the settings cause i cant seem to see it on the app

Then as I told you need to contact CS over Skype.

I also told you to use MyEE online not the app.

I've given you everything to follow down to every eventuality. There is nowt more anybody here can tell you. As the last resort you need to get in contact with EE. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

ok thank you..., let me try calling CS on skype

i got them on skype and the information need..., it was helpful really appreciate the time n help

thank you

Jon_K
Former EE Employee

Hi @Gorrgurefet12.

 

You should be able to activate roaming in your My EE Account.

 

It can take up to 24 hours for changes to reflect in your account.

 

Jon

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP