Community Activity

Resolved! Smart Wifi Pro

Just wondering how many Smart WiFi Pro extenders you can get as part of the EE BB subscription.  I currently have a Smart Hub Pro and one WiFi Pro extender but think I could do with one more to ensure full coverage.

nelix01 by Established Contributor
  • 1083 Views
  • 30 replies
  • 13 Helpful

Smart WiFi Plus - pairing issue

Hello,I've recently changed to EE from BT and received a Smart Hub + and Smart WiFi + Extender as part of the deal.  I am after some advice or re-assurance that the Smart WiFi + is working as it's supposed to.EE insists that their app is the best way...

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gwe47 by Contributor
  • 2091 Views
  • 23 replies
  • 5 Helpful

Payment

Please someone help. I have paid my monthly  bill but doesn’t show up on my account 

Eddy31 by Explorer
  • 7 Views
  • 1 replies
  • 0 Helpful

We smart hub

We have an EE smart hub and although the speed is over73mb my son’s computer is and iPad is not able to function. Is there any form of booster that could be used to help?

I contacted EE with this problem on 27/04/25. The complaint is closed. I was told there is an issue and EE are trying to fix it. Told to keep turning phone off and on again which I’ve done several times, still no joy. Used my wife’s phone to call the...

Malc21 by Explorer
  • 57 Views
  • 3 replies
  • 1 Helpful

App not working

Anyone else getting a blank grey screen when they go to manage their broadband through the app!? 

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Colesey by Established Contributor
  • 35 Views
  • 3 replies
  • 0 Helpful

Resolved! Partial Broadband Dropouts

As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

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tdmello by Contributor
  • 372 Views
  • 15 replies
  • 2 Helpful

Acer Nitro 2 Year Game Pass

hello, i have received the acer gaming laptop 13th April, and from 14th April, have been trying to access the game pass.  it's now 30th of April.  I have tried every which way online on this laptop and phone to access the game pass.  I have tried to ...