23-12-2020 12:02 AM
Can't access voicemail, told i need to set up a pin. Instructed to press and hold 1, when i do i get looped back to the same message, i need to set up a pin etc. Tried calling 150, as soon as i press to connect it cuts off. Any ideas?
Batesy201
23-12-2020 08:33 AM
23-12-2020 10:00 AM
No I'm in UK, and i can use the phone for normal calls, I just can't seem to contact EE.
23-12-2020 11:56 AM
Hi @batesy201,
Thanks for getting back to us,
Is it a pay monthly account with EE you have?
What message do you hear when you dial 150 from your mobile phone?
Are you cable to connect using 07953966250 or 08000798586 from a landline number.
Alex 🙂
23-12-2020 12:06 PM
Hello
It wouldn't allow me to call 150, as i said, it was cutting me off as soon as i dialed the number. Not to worry though, I've managed to sort it out. Voicemail had somehow turned itself off, so i texted "vm on" to 150 and that worked.
Thanks anyway.
23-12-2020 12:09 PM
20-10-2021 06:31 AM
I am abroad and need to set up voice mail and I have no pin and don’t know how to set up
20-10-2021 07:44 AM
Hi @Yaba1000,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to help you setup a PIN if you get in touch.
Thanks
James