12-04-2024 12:02 PM
Hi,
My phone will constantly ring instead of dropping off to voicemail mail.
Any ideas why?
thanks😊
12-04-2024 01:56 PM
Hi @ChanChan82
Welcome to the community.
If you text VM ON to 150 does that set up the divert?
Chris
12-04-2024 01:56 PM
@ChanChan82 Have you text VM OFF to 150 then restart the device then text VM ON to 150. That’s assuming your voicemail is already on but not working. If you have never enabled voicemail just text VM ON to 150
12-04-2024 01:57 PM
Hello @ChanChan82 ,
Welcome to the community,
It sounds like you do not have voicemail enabled. In order to receive voicemail this needs to be enabled for it to work.Click this link:
https://ee.co.uk/help/mobile/manage-use/using-phone-features/use-voicemail
12-04-2024 02:29 PM
What happens if the caller stays on the line? Do they get a verbal announcement eventually?
13-04-2024 12:01 AM
oh. Thank you. I will try this
13-04-2024 12:02 AM
No announcement at all.
13-04-2024 08:02 AM