Voice message stuck on red

[Canadianbloke]

To get your voice message red dot off

call voicemail press 3 and change voicemail settings

turn off enhanced settings and notifications

call yourself from a landline and leave a message

call voicemail from mobile and delete your message and then turn on notifications and enhanced features if you want

message notices should be gone now. 

[Michael_D]

Hi @Canadianbloke 

Thanks for taking the time to share this.

If anyone does have the voicemail message icon stuck and is not able to remove it, they can also get in touch with our customer support guides, who can help to remove it.

Michael

[Chris_B]

@Canadianbloke  You don’t need to change any settings it’s not a setting fault issue it’s a voicemail server issue reporting a message that’s actually not there. 
Just call your device from a different phone  and leave a message then listen to that message in full and delete it,  this resets the voicemail notification as it knows there is no message to listen to.