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Using phone abroad

Mez11
Visitor

‎22-10-2022 08:58 PM

Hello, I’m currently on holiday in Morocco and am unable to access my apps even though I am connected to wifi, Is there a reason why? 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎22-10-2022 09:00 PM

Hi @Mez11 

They might be banned in the country you are visiting or blocked on the WiFi. 

Thanks 



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bristolian
EE Community Star
EE Community Star

‎22-10-2022 09:05 PM

WiFi is just a connection between your phone and a broadband router, and is completely distinct/separate from any mobile network connection.

If you're unable to perform any internet function when using WiFi, the issue will likely lie with the owner of the network to which you're connected.

A good test would be to try to do the same activity, over a mobile data connection.