22-10-2022 07:52 AM
There is no signal whatsoever, I’ve enabled everything iPhone 12 Pro Max , please help , someone from EE ?? Any help ?
Solved! See the answer below or view the solution in context.
22-10-2022 07:28 PM
Hi James
everything was ok from my end , I had to contact EE so they did some changes from their end and now is working fine , but be aware , you need to do this before entering in a country , I don’t know how but you need to , not like me, arrived in Cyprus and no access to any data or calls , I had to ask left and right to borrow people’s phone to call the travel agent to pick me up from the airport etc…. Dangerous… good for me because I know the language 😬… so EE needs to be more careful when they provide the roaming and you pay for it …. NEEDS TO WORK!!!
22-10-2022 08:27 AM
Hi @MarioVersus,
Welcome to the EE Community. 🙂
Is roaming allowed in My EE? Go to Menu > Account Settings > Parental and Data Controls to check.
James
22-10-2022 07:28 PM
Hi James
everything was ok from my end , I had to contact EE so they did some changes from their end and now is working fine , but be aware , you need to do this before entering in a country , I don’t know how but you need to , not like me, arrived in Cyprus and no access to any data or calls , I had to ask left and right to borrow people’s phone to call the travel agent to pick me up from the airport etc…. Dangerous… good for me because I know the language 😬… so EE needs to be more careful when they provide the roaming and you pay for it …. NEEDS TO WORK!!!
22-10-2022 11:51 PM
You needed to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.