26-11-2023 02:10 PM
Hi there,
I’ve had mixed messages as to weather EE are supporting its pay monthly customers who are travelling to Ukraine? Please can you confirm?
Thanks, C
Solved! See the answer below or view the solution in context.
26-11-2023 02:14 PM
As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/ukraine.
Remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
26-11-2023 02:14 PM
As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/ukraine.
Remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.