Texting

Liv54 · ‎19-05-2023

Not receiving or able to send texts anyone know why

XRaySpeX · ‎06-07-2023

That's your doing by putting emoticons/emojis or attachments in your textual texts. It's converted by your phone not by EE. However your phone should warning you it is doing this & allow you to abort.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

James_B · ‎19-05-2023

Hi @Liv54,

What happens when you try to send a text?

Is it only happening with one contact or everyone?

Can you still make calls and use mobile data?

James

bristolian · ‎19-05-2023

Does your phone have coverage indicated?

Liv54 · ‎19-05-2023

Happens with all texts even 150

everyone

yes can make calls

called local shop told me to reset all networks/ go into shop

Liv54 · ‎19-05-2023

Got insurance, yes if you mean that

bristolian · ‎19-05-2023

No, I didn't ask about insurance. I asked whether your phone had coverage indicated?

Lack of coverage would cause inability to make or receive calls & texts, unless using WiFi-calling.

Liv54 · ‎19-05-2023

I do have wi-fi calling.

Thanks

Sent from my iPad

Liv54 · ‎19-05-2023

I’ve already responded to this person, maybe he hasn’t seen it yet.

Sent from my iPad

bristolian · ‎19-05-2023

Does your phone have signal coverage from EE showing? All your posts to this forum are visible by everyone.

Liv54 · ‎19-05-2023

Yes and EE supposedly checked it earlier. It’s not great now though

Sent from my iPhone