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Texting Australia from UK

Dave4410
Investigator
Investigator

Hi. I brought the 100 gb sim only pack from sim local about 3 days ago and want to be able to send texts - preferably with images - to Australia. Can someone tell me how to get whatever add on I need, please. Thanks

12 REPLIES 12
Chris_B
EE Community Star
EE Community Star

@Dave4410   Are you trying to text an Australian number ?  If you are you need credit on the account pay for that text.    A mms ( picture message) is chargeable.  Any text to a none UK number is chargeable and all MMS are chargeable. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Dave4410 : International Calling & Texting is not included in your allowances & MMS is not included at all.

There is a 250 UK to Rest of World (ROW) mins & SMS Add-On for £10.54 pm but I dunno how to get it, so you might need to call CS. See PAY MONTHLY INTERNATIONAL CALLING ADD-ONS 

Also  EE has a add-on, £2.16 pm on contract, that anyone can apply for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK . For Oz it'll be 18p / text. As you are paying for these calls they will be itemised as out-of-allowance in your bill.

There's nowt for MMS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks, but according to the SimLocal staff that sold me the sim and package, and according to the packaging I get, 60 international minutes, and unlimited calls and trxts in the UK. She also said there was a £5.00 add on for international texts - wnich I am trying to find.

Thanks, but I think Ineed somesort of add on to send texts to Australia

Leanne_T
EE Community Support Team

Hi there @Dave4410 

Thanks for coming to the community 🙂

Can you text BALANCE to 150 and let me know the full reply? 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

Those are SIMLocal plans & add-ons. I'm not sure we'd be aware of them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I think I have been ripped off. I specifically wanted the ability to send text and images from UK back to Australia. Thanks for helping

Your current balance as of today 08:33 is £0.00. You have unlimited minutes, unlimited texts, 52 minutes and 99.5GB remaining until 14/04/2025 for your SIM Local Pack. Your last top up was £20.00 on 23/09/2024 at 15:39. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

chistery
EE Community Star
EE Community Star

Using whatsapp, imessage, rcs, signal, telegram, etc. are usually better and cheaper ways to send pictures to others, if that's an option?