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darrencoulson
Visitor

‎02-06-2023 09:28 AM

phone will only receive texts but will not send texts,have done all steps such as resetting phone,trying other apps but still have same problem

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎02-06-2023 11:35 AM

Hi @darrencoulson. 

Are you able to make calls OK?

Does this happen in all areas?

When did this first occur?

Katie

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎02-06-2023 01:03 PM

For sending texts, check your phone's Messaging app has the Message Centre no. setting for EE as +447958879879.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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