Terrible service

[Joh72]

I sent my phone in for a repair 2 weeks ago. Then after the shop lost it for 4 days( Another story you wouldn't believe.) finally got it back yesterday. Only to find the fault is still there!!! Can a manager contact me on my mobile whilst it still has battery 

[James_B]

Hi @Joh72,

Welcome back to the community. 🙂

I'm sorry to hear the fault is still present after your phone was sent for repair.

Please get in touch with Technical Support to let them know the repair wasn't successful.

They'll be happy to help.

James