23-08-2024 12:11 PM
I'm going round and round in circles trying to switch EE VoiceMail off. Texting VM Off to 150 creates a response "We've had a problem with your request, please try again a little later or call 150." I've been trying since 9 August. When I call 150, I eventually get told to text OFF to 150 - and just get the same result. Has anyone any ideas on what to do next?
23-08-2024 12:34 PM - edited 23-08-2024 12:37 PM
Have you text VM OFF fully in capitals?
Also dialling ##002# used to work as it removes all diverts, not sure it does anymore? Worth a try maybe.
23-08-2024 01:21 PM
Are you looking to completely disable your voicemail service?
Or merely to remove the autodiverts so incoming unanswered calls don't reach VM?
23-08-2024 04:21 PM
Try rebooting VM by texting VM ON to 150, reboot phone & then text VM OFF to 150.
28-08-2024 01:11 PM
Thank you for your help. I did the ##002# to switch off all diverts and that's done what I needed. Hope it hasn't switched anything else off that I still need...