Switching VoiceMail Off
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23-08-2024 12:11 PM
I'm going round and round in circles trying to switch EE VoiceMail off. Texting VM Off to 150 creates a response "We've had a problem with your request, please try again a little later or call 150." I've been trying since 9 August. When I call 150, I eventually get told to text OFF to 150 - and just get the same result. Has anyone any ideas on what to do next?
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23-08-2024 12:34 PM - edited 23-08-2024 12:37 PM
Have you text VM OFF fully in capitals?
Also dialling ##002# used to work as it removes all diverts, not sure it does anymore? Worth a try maybe.
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23-08-2024 01:21 PM
Are you looking to completely disable your voicemail service?
Or merely to remove the autodiverts so incoming unanswered calls don't reach VM?
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23-08-2024 04:21 PM
Try rebooting VM by texting VM ON to 150, reboot phone & then text VM OFF to 150.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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28-08-2024 01:11 PM
Thank you for your help. I did the ##002# to switch off all diverts and that's done what I needed. Hope it hasn't switched anything else off that I still need...

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