Balance Check

[Lloyd1983]

Is anyone else having problems checking their data/balance through the 150 text service? It keeps saying the service is "temporarily unavailable". 

[354-]

@Lloyd1983 - No issues here; 150, the lady's voice is operating. Texting AL to 150 returns a response.

[Leanne_T]

Hi there @Lloyd1983 

Welcome to the community 🙂

When was the last time you used the SIM to make a chargeable call, text or topped up the account? 

Can you text and call other numbers? 

Hope to hear back from you soon. 

Leanne. 

[nethmin]

I am also experiencing the same issue with the 150 text service. I think service might be down or undergoing maintenance & Have you tried contacting customer support for more information or a possible resolution?

[Leanne_T]

Hi @nethmin 

Can you text all other numbers OK? 

Have you reported this to our mobile guides on 150? 

Leanne 🙂

[Ojay500]

I have also been experiencing problems with 150 when checking my balance it has been like this for weeks now which is a Shame as it was a quick way of looking off line at your remaining allowance.

[bristolian]

Indeed so, the service has been unavailable for me since the weekend of 17th August.

[Spikeymaria]

Yes I’ve had the same problem rung the mat the beginning of this month and they know about it and said possibly be fixed in a week but tried it yesterday and still saying it’s temporarily not in service