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Spain

snowycurtis
Visitor

‎22-11-2022 10:54 AM

 

Hi i am in tenerife I have bought for £10 a month roaming app. Got here its not working I cannot ring any one or message. 

 

I am currently using hotel WiFi. Any idea ?

 

 

 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎22-11-2022 11:47 AM

Hi @snowycurtis

Thanks for coming here. 

If you have a pay monthly account and currently abroad, could you check your roaming status by logging into your My EE account online go to Menu > Account Settings > Parental and Data Controls > Enable Roaming and also Call abroad, do they show as ticked? 

Leanne.

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