Someone have the same phone number like me

[Adiadim]

Can someone please help me with the issues wich i having since i moved from o2 in to EE keeping my old number , various people teling me that they called me on my number but someone else pick up the phone, how it's is even possible ? Even once i tried call few times  on my number from my friend phone and after few calls that guy pick it up.  

EE technical support can you please fix the issue asap please 

Thanks 

[bristolian]

Any single mobile number can only be allocated to one SIM at a given time.

I suspect the people who reached another person, have misdialled in error.

[Adiadim]

There is no missdiall , how on saved number you can choose wrong. 

I dont like it and i hope someone will investigate that issue cuz is ridiculous 

[Chris_B]

@Adiadim   As this is a public forum not customer services you’ll need to call customer services about this so it can be looked in too. 

[bristolian]

If you call your mobile from another phone, does your phone ring?

[Adiadim]

Yes , but as i said randomly from time to time nothing happens on mine and someone picking up on his mobile 

[bristolian]

CS will likely need dated & timed examples of those failed calls to investigate.