Sim only upgrade plans: texts and minutes

raeiaphade · ‎20-05-2025

I am looking to upgrade my mobile sim only plans for my family. For the plans below, which do not include unlimited texts or calls, do they include a limited about of texts and calls? If so, to what amount? If I went over the amount, what would the charges be? Thank you in advance.

Northerner · ‎20-05-2025

Hi @raeiaphade

Click on the "I" icon in the corner of the box and the full plan information will pop up.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎20-05-2025

They all include unlimited calls & texts. They are only distinguished by the limited amount of data they each offer.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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raeiaphade · ‎20-05-2025

Thanks @Northerner but unfortunately this doesn't give me a clear answer to my query as the information in the 'i' icon is the same for each plan- it's just general info and doesn't specify about minutes and texts. For example, in the image below it says "use your inclusive minutes and data in Europe" but doesn't say what those inclusive minutes are in the Essential Plus plans.